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Phone Links

Registering RightPhone as your tel: handler means any phone number link — in NetSuite records, emails, or websites — opens RightPhone and dials automatically.

Browser support

This setting is only visible in browsers that support navigator.registerProtocolHandler: Chrome, Edge, and Firefox on desktop. It does not appear in Safari or mobile browsers.

Registration Status

The Phone Links card in Settings shows one of three states:

State Meaning
(no badge) Not yet registered
🟡 Registered — set as default to activate Registration sent, not yet set as default
🟢 Active Confirmed default — all tel: links open RightPhone

Step 1: Register RightPhone

  1. Open Settings → scroll to the Phone Links card.
  2. Click Use RightPhone for phone links.
  3. A small prompt appears near the browser address bar — click Allow.

HTTPS required

Registration silently fails over plain HTTP. If you see "Could not register. Use HTTPS and try again.", ensure you are accessing RightPhone via https://.

Step 2: Set as Default

After registering, open your browser's handler settings and set RightPhone as the default for tel: links. The Phone Links card shows a Copy button for each URL below — paste it into your address bar (browsers block navigation to internal pages like chrome://).

  1. Copy and paste into address bar: chrome://settings/handlers
  2. Find tel in the protocol list and select RightPhone.
  1. Copy and paste into address bar: edge://settings/content/handlers
  2. Find tel in the protocol list and select RightPhone.
  1. Copy and paste into address bar: about:preferences#general
  2. Scroll to the Applications section, find tel, and select RightPhone.

Once set as default, the card shows Active (green badge). Clicking any tel: link anywhere in the browser now opens RightPhone at /?tel=<number> and dials immediately.